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The Canadian Light Source (CLS) User Services Web Portal is a collection of web applications that allows users and staff to manage experiment proposals, complete safety training and submit end-of-run surveys. Each user wanting beam time must submit a proposal describing their experiment. Once submitted, the proposal goes through a peer-review process where it is either approved or rejected. All on-site personnel are required to complete safety training. Staff and users are provided with training modules which are completed online. Most training modules consist of two parts: the presentation and the exam. The exams are graded automatically and the results are stored. At the end of each run, users are encouraged to complete an online survey. The survey gives users the opportunity to provide feedback on what was good about their CLS experience and what can be improved to provide them with better service. This paper will give an overview of the design, implementation and capabilities of web portal.
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